1520 Privacy Policy — How We Protect Your Data
This privacy policy explains how the 1520 platform collects, uses, stores, and protects the personal information of Malaysian users. Please read it carefully before registering an account.
Last updated: January 2026
- Full name and username
- Email address used during registration
- Mobile phone number for verification
- Date of birth for age verification (18+)
- Bank name or digital wallet used
- Bank account number (for withdrawal verification)
- Deposit and withdrawal transaction history in MYR
- Selected payment method (FPX, TNG, GrabPay)
- Device type (Android, iOS, desktop)
- Operating system and browser version
- IP address and approximate location
- Unique device identifier (device ID)
- Games or categories accessed
- Active session duration
- Logs of betting activity and transactions within the platform
- Clicks, selections, and interactions within the platform
2. How We Use Your Information
1520 uses the information collected solely for operational and service improvement purposes. Your information will not be used for any other purpose without your consent, unless required by law. The primary purposes are as follows:
- Identity and account verification: Verifying that only authorised users can access the platform and that users meet the minimum age requirement of 18.
- Financial transaction processing: Processing MYR deposits and withdrawals accurately and securely through approved local payment methods.
- Customer support: Assisting in the resolution of enquiries, complaints, or technical issues reported by users through available support channels.
- Security and fraud detection: Detecting suspicious activity, protecting user accounts from unauthorised access, and preventing all forms of financial fraud.
- Platform enhancements: Analysing usage data in aggregate (not at the individual level) to improve user experience, platform performance, and the range of games offered.
- Legal compliance: Meeting any reporting or compliance requirements set by the relevant authorities in Malaysia where applicable.
4. Data Storage, Security & Third-Party Sharing
Data Storage
Personal data of 1520 users is stored on secure servers protected by appropriate technical and organisational security measures. Account and transaction information is retained for as long as your account remains active, and for a defined period following account closure in accordance with legal compliance requirements.
Data Security
The 1520 platform uses encryption protocols (SSL/TLS) for all communications between your device and the platform's servers. Passwords are stored in hashed form and cannot be read by any party, including platform staff. Access to users' personal data is restricted to staff who require it to carry out their duties.
Third-Party Sharing
1520 does not sell, rent, or share users' personal data with third parties for marketing purposes. Information may only be shared in the following limited circumstances:
- Approved payment processing providers to facilitate deposit and withdrawal transactions in MYR securely.
- Government authorities or law enforcement bodies where required by court order or applicable laws and regulations in Malaysia.
- Technical service providers who assist in platform operations, subject to strict confidentiality agreements.
You have the right to request a copy of the personal data we hold about you at any time.
If your information is inaccurate or incomplete, you may request a correction through your account settings or by contacting customer support.
You may request the deletion of your account and personal data, subject to applicable legal retention requirements.
For any enquiries regarding this privacy policy, data access requests, corrections, or account deletion, please contact the 1520 support team via the email address below. We will endeavour to respond to your request within a reasonable timeframe.
Privacy support email: [email protected]
Please include your account username and the nature of your request in the email to help us respond more efficiently. For general enquiries, you may also refer to the frequently asked questions platform.
Other Questions About Your Privacy?
The 1520 support team is available to assist in Bahasa Melayu. Check our FAQ or reach out to us directly for further clarification.